Welcome!

       Frequently Asked Questions / FAQ's 

This page explains our Free Direct E-Mail Programs that come with your domain hosting account, when you choose to Host your Website at TruckHosting.com 

You will also find answers on how to get around once your account has been established. Internet terms you've heard, what they mean, how to access areas, Pop Email / Web Mail, and more.

If you do not get your questions answered here, 
please Contact Us Online or Call our Support Dept. at: 401-781-4357 directly. 

Table of Contents

1. What is a Domain Name?
2. What is Hosting Space?
3. What is a Hosting Server?
4. What's Pop E-Mail and how does it apply to me?
5. What is E-Mail Forwarding all about?
6. What are Auto-Responders?
7. How do I start getting Available Freight and Freight Quotes, via E-Mail?
8. Where does the Freight come from that I receive?
9. How do I access my Control Panel?
10. How do I Send / Receive E-Mail from any where in the country using my WebMail Account?

 What is a Domain Name?

A Domain Name is nothing more than a name (chosen by you) to represent your Company or Personal Website, and is registered at an online registry database, displaying you as the owner of that domain name.

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What is Hosting Space?

Hosting Space is a block of space that you 'rent' from a hosting server. When you setup an account with a hosting server you are assigned an IP Address - Username/Password and a block of space on that server. That designated block of space is then utilized by you to build a Website.

Each block of space is assigned an IP Address Location on the server.

Once your Registered Domain Name is connected to your 'Designated Rented Server Space' (IP Address), you have thus completely established an Internet presence.

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What is a Hosting Server?

Hosting servers are heavy duty commercial computers built to run and sustain non-stop service capabilities. The servers contain hundreds of IP Addresses. They run the most advanced automated back up software available to assure 99.9 percent uptime to their hosting clients. Twin servers - side by side - with automated switch over capabilities from one server to another are commonly found at quality Hosting Companies such as TruckHosting.com. Automated Battery back up connected directly to all servers are ready for any electric outages that may occur along mother nature's way.

Your business uptime on the Internet is our main priority. 

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What's Pop E-Mail and how does it apply to me?

Pop E-Mail refers to an actual E-Mail Account which is set up for you automatically, along with your hosting account. Your Pop E-Mail account enables you to Send and Receive E-Mail via our Mail Server utilizing your own independent Domain Name. 

Such as... (YourName@YourDomainName.com) 

Depending on which package you choose when you set up your Hosting Account, you can have as many as 20 Pop E-Mail Accounts per/domain hosting account.

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What is E-Mail Forwarding all about?

E-Mail forwarding means just that..where as you can forward E-Mail sent to (YourName@YourDomainName.com) to other E-Mail addresses 'outside' your Pop E-Mail Account.

At TruckHosting.com you have total access and control of your Mail Program, enabling you to forward (YourName@YourDomainName.com) over to another E-Mail Account, outside your domain, such as an AOL email account already in existence, or a hotmail account, etc.

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What are Auto-Responders?

Auto-Responders are Pre-Set E-Mail Messages that are sent out automatically when E-Mail is received at specific E-Mail addresses. You setup and control messages and how they respond, in your Mail Program provided to you with your hosting account.

For instance, you could set up a reply message like, 

"Thank You for Making Contact with our Company Website" 

to automatically go out when someone sends mail to (info@YourDomainName.com)

TruckHosting.com gives you an unlimited amount of Auto-Responders to use in your daily business needs. 

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How do I start getting Available Freight delivered to my E-Mail?

Order 'any' of our 4 Website Hosting Packages, at TruckHosting.com 
You will then have automatic access to begin receiving Daily Freight and Freight Quotes via E-Mail. You can also choose to receive Empty Truck Locations, all Free, when you Order one of our Website Packages.

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Where does the Freight come from, that I receive?

All freight is posted daily at our TrucksOnly.com website by those that have freight to move.
Brokers, Carriers with overflow freight, Manufacturers, Shippers and so on.
TruckHosting.com and TrucksOnly.com 'do not' do any posting of freight.
There are 'no databases' of freight either. All of the freight you receive is freight that is being posted 'fresh' daily. Keep an eye on the Subject line of your Freight Mail as the mail comes in, because the Subject Line will display the 'Type of Freight' that is inside that particular E-Mail freight posting.

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First! - get online! utilizing your regular dial-up connection to the Internet.

Next, type  YourDomainName.com/menu in your browser destination box.
(Make sure you type the (/menu) following - YourDomainName.com.)

You will be presented with a Username/Password Box.

Enter the Username/Password configuration that was assigned to you and click on the 'OK' button.

That's it! - All of your Powerful Web Tools are located right there, inside your Control Panel enabling you complete control of your account 27/7 and through 'any' browser type.

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How do I Send / Receive E-Mail from all over the country using my WebMail Program?

First! - get online! utilizing your regular dial-up connection to the Internet.

Next, go to: YourDomainName.com/up
(Make sure you type the (/up) following - YourDomainName.com)

You will be confronted with a Username/Password Box.

Enter the Username/Password that was assigned to you for your email box, and click the "Open" button to your WebMail Program.

You can then Check - Send and Receive New E-Mail from any location in the country.

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If the items above did not answer your questions please,  
Contact our Customer Service Dept.

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